Q: When will my items be sent?
All items will be shipped the same day or the next day after the payment is
received unless the payment is made during the weekend or holidays.
I ship items from Monday to Friday. Lucky
that post office is only 5 minutes from my house.
Q: How is the shipping method
determined? What options do I have?
For parcels under 0.8 or 1 kg, I usually send them by
regular Air mail. Usually I charge from 3 USD to 23 USD depending on the weight
of the parcel.
For packages over 0.8 or 1 Kg, you can
choose among registered Air mail, SAL
(Surface Air Lifted) mail and EMS (express mail
service) depending on your budget and the time you want to wait for the
package to arrive.
Q: How long does it take for the
items to arrive?
It takes 10 to 14 days to reach most countries.
10 to 14 days to reach most countries
SAL : 14 to 40 days
to reach most countries
3 to 7 days
to reach most countries
Please note that it takes longer to get to
It may take up to 4 weeks due to the custom delay and for these countries, I
highly recommend that you add 2.0 dollars to have the package sent by registered
air mail instead of regular air mail. It may take a few days longer for the
parcel to arrive but it is more secure.
Q: How is the shipping cost
calculated? What are the fees included in the shipping cost?
I send items
via Post Office and charge actual shipping postage plus necessary fees incurred.
For example, packing material, and paypal fees. Paypal charges 3.9%+ 0.30 USD
for one transaction. Also every time I transfer money back to my Taiwan
bank account from paypal, it charges another 2.5% currency exchange rate fee. The
rates for each country can be found in the table below. You can also get a quick
estimation of the shipping rate
Q: What if I don't receive
my items on time?
For packages that sent by registered mail, it
is best if you provide me with a shipping address that has someone there during
the time the post carrier delivers so it doesn't cause any delays. I have
noticed that sometimes the post carriers forget to leave you a note in the mail
box to tell you to collect the package in the nearby post office and if the
package is unclaimed for a while, it will be returned back to me and I will need
to pay for the postage coming back to me!!! So if the package is delayed, please
be sure to contact me and I will give you the tracking number to track it before
it comes back to me. Some of the postal office websites is listed at the
end of this page.