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Q: When will my items be sent?

    All items will be shipped the same day or the next day after the payment is received unless the payment is made during the weekend or holidays. I ship items from Monday to Friday. Lucky that post office is only 5 minutes from my house.  

Q: How is the shipping method determined? What options do I have?

    For parcels under 0.8 or 1 kg, I usually send them by regular Air mail. Usually I charge from 3 USD to 23 USD depending on the weight of the parcel. 

    For packages over 0.8 or 1 Kg, you can choose among registered Air mail, SAL (Surface Air Lifted) mail and  EMS (express mail service) depending on your budget and the time you want to wait for the package to arrive.

Q: How long does it take for the items to arrive?

For parcels: It takes 10 to 14 days to reach most countries.

For Packages:
         Air  :
10 to 14 days to reach most countries
    
    SAL  : 14 to 40 days
to reach most countries
          EMS :  3 to 7 days
to reach most countries

    Please note that it takes longer to get to Brazil, Italy, France and Germany. It may take up to 4 weeks due to the custom delay and for these countries, I highly recommend that you add 2.0 dollars to have the package sent by registered air mail instead of regular air mail. It may take a few days longer for the parcel to arrive but it is more secure.

Q: How is the shipping cost calculated? What are the fees included in the shipping cost?

    I send items via Post Office and charge actual shipping postage plus necessary fees incurred. For example, packing material, and paypal fees. Paypal charges 3.9%+ 0.30 USD for one transaction. Also every time I transfer money back to my Taiwan bank account from paypal, it charges another 2.5% currency exchange rate fee. The rates for each country can be found in the table below. You can also get a quick estimation of the shipping rate here.

Q: What if  I don't receive my items on time?

    For packages that sent by registered mail, it is best if you provide me with a shipping address that has someone there during the time the post carrier delivers so it doesn't cause any delays. I have noticed that sometimes the post carriers forget to leave you a note in the mail box to tell you to collect the package in the nearby post office and if the package is unclaimed for a while, it will be returned back to me and I will need to pay for the postage coming back to me!!! So if the package is delayed, please be sure to contact me and I will give you the tracking number to track it before it comes back to me. Some of the postal office websites is listed at the end of this page.

Shipping rates by Air and by SAL for packages over 1.0 Kg (in USD)

Country

by Air mail

by SAL mail

weight not
over 0.5 Kg

every
additional
0.5Kg

weight not
over 1.0 kg

every
additional
1.0Kg

Argentina 21.0 7.2 unavailable unavailable
Armenia 19.4 5.8 unavailable unavailable
Aruba 16.8 8.6 unavailable unavailable
Australia 14.4 4.2 unavailable unavailable
Austria 11.8 4.4 unavailable unavailable
Bahrain 12.2 4.0 unavailable unavailable
Barbados WEST INDIES (CARIBBEAN) 19.0 5.8 unavailable unavailable
Belarus 19.5 5.8 unavailable unavailable
Belgium 17.0 5.2 unavailable unavailable
Brazil 20.2 6.0 unavailable unavailable
Brunei Darussalam 10.6 2.8 unavailable unavailable
Bulgaria 16.0 5.4 unavailable unavailable
Canada 10.2 6.2 11.4 8.4
Canary Is 14.6 8.4 unavailable unavailable
Chile 19.2 5.8 unavailable unavailable
Colombia 16.4 5.8 unavailable unavailable
Costa Rica 15.0 5.6 unavailable unavailable
Croatia 12.8 5.0 unavailable unavailable
Czech Republic 14.6 4.8 unavailable unavailable
Denmark 12.2 4.6 unavailable unavailable
Dominican Rep. 14.0 7.0 unavailable unavailable
Ecuador 17.0 5.8 unavailable unavailable
Estonia 19.4 5.8 unavailable unavailable
Fiji Is. 11.2 4.0 unavailable unavailable
Finland 17.0 5.6 unavailable unavailable
France 20.2 5.0 unavailable unavailable
French Polynesia 16.8 7.2 unavailable unavailable
Germany 13.0 4.2 unavailable unavailable
Greece 14.8 5.4 unavailable unavailable
Hong Kong 10.6 1.4 unavailable unavailable
Hungary 13.8 4.8 unavailable unavailable
Iceland 14.2 5.6 unavailable unavailable
India 12.6 3.2 unavailable unavailable
Indonesia 14.6 3.6 unavailable unavailable
Ireland 11.8 4.8 unavailable unavailable
Israel 13.8 4.2 unavailable unavailable
Italy 0.0 0.0 unavailable unavailable
Japan 18.0 2.2 unavailable unavailable
Jordan 12.0 4.0 unavailable unavailable
kazakhstan 20.0 5.8 unavailable unavailable
Kenya 13.6 5.6 unavailable unavailable
Korea 9.8 1.6 unavailable unavailable
Latvia 19.4 5.8 unavailable unavailable
Lithuania 19.4 5.8 unavailable unavailable
Luxembourg 12.4 4.2 unavailable unavailable
Macao 11.4 1.8 unavailable unavailable
Malaysia 7.8 2.2 unavailable unavailable
Malta 15.0 5.0 unavailable unavailable
Mexico 18.4 5.8 unavailable unavailable
Netherlands 12.2 4.2 unavailable unavailable
New Caledonia 16.2 6.0 unavailable unavailable
New Zealand 14.6 4.0 unavailable unavailable
Norway 19.2 5.2 unavailable unavailable
Peru 17.2 5.8 unavailable unavailable
Philippines 10.2 1.8 unavailable unavailable
Poland 12.6 4.8 unavailable unavailable
Portugal 13.2 5.2 unavailable unavailable
Puerto Rico 9.2 6.0 11.4 8.0
Qatar 10.8 3.4 unavailable unavailable
Reunion Is. 17.8 9.0 unavailable unavailable
Romania 15.4 5.4 unavailable unavailable
Russian Federation 19.4 5.8 unavailable unavailable
Singapore 9.8 2.2 unavailable unavailable
Slovak Rep. 14.6 4.8 unavailable unavailable
Slovenia 12.8 5.0 unavailable unavailable
South Africa 17.0 5.8 unavailable unavailable
Spain 13.8 4.8 unavailable unavailable
Sri Lanka 12.0 2.8 unavailable unavailable
Sweden 15.0 5.2 unavailable unavailable
Switzerland 12.2 4.6 unavailable unavailable
Taiwan 0.0 0.0 unavailable unavailable
Thailand 10.6 2.2 unavailable unavailable
Trinidad & Tobago 14.6 8.2 unavailable unavailable
Turkey 13.6 4.0 unavailable unavailable
Ukraine 19.4 5.8 unavailable unavailable
United Arab Emirates 14.4 3.8 unavailable unavailable
United Kingdom 16.2 4.6 unavailable unavailable
United States 10.8 6.4 12.0 8.0
Venezuela 18.6 5.8 unavailable unavailable

Here is an example of how the postages for shipment to the United States are calculated: (Assuming the package is 2.2 Kg, that is about 5 pounds.)

List of Postal Office websites

Australia:
    http://ice.auspost.com.au/
Brazil:
    http://www.correios.com.br/
Canada:
    http://www.canadapost.ca/cpo/mc/languageswitcher.jsf
Denmark:
    http://www.postdanmark.dk/contentfull.dk
Finland:
    http://www.posti.fi/english/index.html
France:
    http://www.chronopost.fr/transport-express/livraison-colis
Germany:
    http://www.gdsk.de/eng/index.html
India:
    http://www.indiapost.gov.in/_Track/default.htm
Japan:
    http://www.post.japanpost.jp/english/tracking/index.html
Korea:
    http://service.epost.go.kr/iservice/ems/ems_eng.jsp
Spain:
    http://www.correos.es/dinamic/plantillas/home1.asp
Sweden:
    http://www.posten.se/tracktrace/TrackConsignments_do.jsp
Switzerland:
    http://www.poste.ch
United Arab Emirates:
    http://www.emiratespost.com
UK:
    http://www.parcelforce.com/portal/pw/track
USA:
    http://www.usps.com/shipping/trackandconfirm.htm


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